IAS Products Ltd. will warranty product(s) of its own manufacture against defects in materials and workmanship for a period of twelve (12) months from the date the product is registered on our website. This warranty does not apply if the goods have been damaged by accident, abuse, misuse, modification, and misapplication.  Our obligation under this warranty is limited to repairing or replacing, at our option, without charge, at our place of business ( F.O.B.), any part of our own manufacture which is proven to have been defective at the time of shipment provided the Buyer:

  1. provides immediate written notice at the time such defect is discovered;
  2. establishes its normal use and service of the product; and
  3. returns the defective equipment or product, transportation prepaid, to establish the claim. IAS Products Ltd. shall in no case be responsible for labour charges, lost production, damages or delays as a result of such defects.

For couriered deliveries, please inspect the product(s) prior to signing.  If damage is evident, do not sign and inform the courier company immediately.  Notify IAS Products within 24 hours.

If damage occurred during shipment due to improper service or storage, it must be reported to IAS Products within 24 hours of delivery.